服務員英語面試

　　面試給公司和應招者提供了進行雙向交流的機會，能使公司和應招者之間相互瞭解，從而雙方都可更準確做出聘用與否、受聘與否的決定。以下是小編整理的，以供大家參考。

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　　1. It is absolutely my pleasure to attend this interview.

　　2. I am an outgoing and easygoing person who likes making friends.

　　3. I have plenty of work experience as a front desk receptionist in a hotel.

　　4. I have also worked as a waitress in a night club as well.

　　5. Working in your hotel, I consider this is a wonderful opportunity for me to improve my skills and English.

　　6. I really look forward to such a challenge in my career.

　　Greetings***問候，打招呼***

　　Hello/ Hi 你好

　　1. — How do you do? 你好 ***用於初次見面***

　　— How do you do? 你好

　　2. — How are you? 你好嗎?

　　— Fine, thank you. And you? 我很好，謝謝。你呢?

　　— I’m fine, too. 我也很好。

　　3. — Nice to meet you. 見到你很高興。

　　— Nice to meet you, too. 見到你我也很高興。

　　4. — Good morning, sir/madam. 早上好，先生/女士。

　　— Good afternoon 下午好

　　— Good evening 晚上好

　　Self- Introduction ***自我介紹***

　　Can you introduce yourself?/ Can you say something about yourself?

　　你能做一下自我介紹嗎?

　　What’s your name? / May I have your name please?

　　你叫什麼名字?

　　How old are you?/ What’s your age?

　　你多大了?

　　Where is your hometown?/ Where are you from?/ Where do you come from?

　　你的家鄉是哪裡?你來自哪裡?

　　— When and where did you graduated?

　　你是什麼時間從哪裡畢業的?

　　— I graduated from Luoyang No.2 Vocational secondary school/senior high school in 2007.

　　我是2007年畢業於洛陽第二中等專業學校/ 高中。

　　— What are your hobbies?/ In your spare time, what do you like to do?

　　你的愛好是什麼?在空閒的時間，你喜歡做什麼?

　　— My hobbies are listening to music, reading books, surfing the internet, shopping, running, climbing mountains, watching TV, playing football, playing basketball, playing tennis, singing and dancing, etc.

　　— What’s your character?

　　你的性格是什麼?

　　— I’m an optimistic/ lovely/gentle/ upright/ honest/ patient/ easy-going/ shy person.

　　我是一個開朗的/ 可愛的/ 溫柔的/ 正直的/ 誠實的/ 耐心的/ 隨和的/ 害羞的人。

　　— What’s your strength?

　　你的優點是什麼?

　　— I am a honest and positive person, work hard, willing to learn.

　　我是個誠實積極的人，工作努力，好學。

　　— What’s your weakness?

　　你的缺點是什麼?

　　— I’m a stubborn girl. / I’m a timid girl, because I am scared of snake*** mouse***./ I’m easy to forget things./ I’m a shy boy.

　　我是個倔強的女孩兒。/我是個膽小的女孩，因為我害怕蛇***老鼠***。/我很容易忘事。/ 我是個害羞的男孩兒。

　　— What kind of books do you like to read?

　　你喜歡讀什麼書?

　　— I like reading magzines, novels, newspapers and love stories.

　　我喜歡讀雜誌、小說、報紙和愛情小說。

　　Personnel Questions ***個人問題***

　　— Are you married?

　　你結婚了嗎?

　　— No, I’m a single.

　　不，我是單身。

　　— Do you have a boyfriend/ girlfriend?

　　你有男朋友/ 女朋友嗎?

　　— No, I haven’t.

　　Apologize ***道歉用語***

　　Sorry, I can’t understand./ I can’t catch you./ I can’t hear you very clearly.

　　對不起，我不懂。/ 我聽得不是很清楚。

　　Could you repeat it again?

　　你可以重複一遍嗎?

　　Could you speak slowly please?

　　你可以講得慢一下嗎?

　　Pardon? / I beg your pardon?

　　請再說一次吧?

　　Family situation ***家庭問題***

　　— How many people in your family?

　　你家裡有幾口人?

　　— There are five people in my family. They are my parents, elder brother, younger sister and I. I love my family very much. They agree with me to go to Singapore, and also will be happy for me.

　　我家裡有五口人。他們是我的父母、哥哥、妹妹。 我很愛我的家人。他們同意我去新加坡工作，而且也會為我感到高興的。

　　— What does your parents do?

　　你父母是做什麼的?

　　— They are workers.

　　他們是工人。

　　— When you come over to Singapore, who will take care of your family members?

　　當你來新加坡，誰來照顧你的家人?

　　— My parents have jobs, and they are very healthy, my brothers and sisters also can take care of themselves. So I don’t worried about that.

　　我的父母有工作，而且他們身體很健康。我的兄弟姐妹也能夠照顧他們。所以我不擔心這一點。

　　— Do you have any relatives or friends in Singapore?

　　你在新加坡有親戚或朋友嗎?

　　— No, I haven’t.

　　沒有。

　　- If you miss your family, what will you do?

　　如果你在新加坡想念你的家人，怎麼辦?

　　- I will call them.

　　- 我會給他們打電話的

　　Interview Diction***面試問題***

　　—Have you ever been to Singapore or any other countries?

　　你曾經去過新加坡或其他的國家嗎?

　　—No, I haven’t./ Yes, I have been to Japan for 3 years.

　　沒有。/ 是的，我曾經去過日本三年。

　　—Why do you want to go to Singapore?

　　你為什麼去新加坡?

　　—First, Singapore is a beautiful***漂亮的***, clean***乾淨的***, and developed***發達的*** garden city***花園城市***, I like it very much. Second, I can accumulate***積累*** some abroad working experience***國外工作經驗***, so it is very useful for my future***未來***. Third, the most important reason is that I can earn more money***掙錢*** there.

　　—Do you have any working experience? / What have you work as before?

　　你有工作經驗嗎?/ 你之前是做什麼工作的?

　　—I work Luoyang hotel as a waitress now. Luoyang hotel is a three-star hotel***三星級酒店*** with beverage, guest rooms and entertainment***集餐飲、娛樂、客房為一體***.

　　—What’s your mainly duties?/ What’s your job scope in your past job?/ What do you do there?

　　你的工作職責是什麼?

　　—My mainly duties are doing preparation work before dinner***做餐前的準備工作***, like setting table***擺臺***, cleaning the dinning environment***清潔就餐環境***. Receiving guests***迎賓***, guiding them to their seats***引座***, ordering food***點餐*** and introducing specialties***介紹特色菜品***, serving***上菜*** and closing accounts***結賬***. Moverover, I will providing good service during dinner time, including pouring teas and wines***斟茶倒酒***, changing dishes***更換骨碟*** so as to satisfied with the cusomers***讓顧客滿意***.

　　—How do you serve the customer normally?/ Treat me like a customer, how would you serve me?

　　通常你會怎樣的方式去服務你的客人?/ 假如我是客人，你會以怎樣的方式招待我?

　　—First, welcome***歡迎*** the guests to our hotel warmly***熱情的*** and guide them to their seats***引座***. Then take orders***點餐***, including ordering food and introducing specialties***介紹特色菜品***. And I will providing good service***提供優質的服務*** for them during dinner time. Next, help guests to pay for the bill***結賬***. Finally, I will say thank you for your coming, see you next time/again***歡迎下次光臨***.

　　—What are your favorite food/ drink?

　　你最喜歡的食物/ 飲料是什麼?

　　—I like eating vegetables***蔬菜***, meat***beef, pork, mutton***, rice, bread, milk, coffee, coco-cola***可口可樂***, seven-up***七喜***, ice-cream***冰激淋***, hamburger***漢堡***, fried-chicken***炸雞***, egg, and fruits, etc.

　　—What’s the specialties in your hotel?

　　你們酒店的特色菜是什麼?

　　—Braised prawns, fruit salads, and sea food and so on.

　　油燜大蝦、水果沙拉、海鮮等等。